THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND PUBLIC SERVICE MOTIVATION ON EMPLOYEE PERFORMANCE

Abstract

This study aims to analyze the influence of organizational culture and service motivation on employee performance. The data obtained shows that a strong organizational culture can increase employee productivity by up to 35%, by creating a work environment that supports collaboration, innovation, and commitment. Service motivation has been shown to contribute significantly to employee efficiency, with performance increases of up to 40%. In this case, intrinsic and extrinsic motivation play an important role in motivating employees to provide the best service. This study also emphasizes the importance of collaboration between organizational culture and service motivation in influencing employee performance. The results of the study show that the synergy between a good organizational culture and high service motivation can improve overall employee performance. Therefore, organizations need to pay attention to these three factors in an integrated manner to achieve optimal performance. By strengthening organizational culture, increasing service motivation, and motivating employees, organizations can support the achievement of goals and optimize employee performance. This study provides an important contribution in providing a deeper understanding of the factors that influence employee performance and how organizations can create a supportive environment to achieve successful long-term goals.